Tickets are intended for any kind of service or support that you cannot provide without our assistance. For example, if your email address has changed or you have changed the kindergarten or school. Or if you have a problem with calling up a questionnaire. As soon as you are logged in, you can activate a ticket and let us know in this way. A normal email may go down or end up in spam, but not tickets. These run up in a separate system and are automatically distributed to the right people, processed, answered and solved. You also have the possibility to check the status of your ticket in this portal at any time.